Informativa sulle spedizioni
Shipping Policy
Last updated: August 23, 2026
Thank you for shopping with Alderton. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
After placing an order, you will receive an order confirmation at the email address provided during checkout.
Orders are subject to payment authorization and verification.
Once your order has been processed and shipped, you may receive a shipping confirmation containing tracking information where tracking is available.
Shipping Methods
Available shipping methods, estimated delivery times, and applicable shipping costs are displayed during checkout.
Shipping options may vary depending on:
- Destination country
- Product availability
- Order value
- Carrier availability
- Promotional offers
Estimated Delivery Times
Estimated delivery times shown during checkout or in your shipping confirmation are estimates and are not guaranteed unless specifically stated otherwise.
Delivery may occasionally take longer due to circumstances outside our reasonable control, including:
- High order volumes
- Carrier delays
- Customs processing
- Public holidays
- Severe weather
- Transportation disruptions
- Incorrect or incomplete delivery details
Tracking
When tracking is available, tracking information will be provided after your order has been shipped.
Tracking updates are provided by the shipping carrier and may take some time to appear after dispatch.
International Shipping
International orders may be subject to customs procedures, import restrictions, taxes, duties, or other fees depending on the destination country.
Where such charges are not collected during checkout, they may be the responsibility of the recipient, subject to applicable local laws.
Incorrect Shipping Information
Customers are responsible for ensuring that all delivery information provided during checkout is correct.
If you notice an error in your shipping address, contact us immediately at contact@alderton.shop.
We cannot guarantee that changes can be made after an order has entered processing or has been shipped.
Failed Delivery
If delivery cannot be completed because of an incorrect address, refusal of delivery, failure to collect the parcel, or another issue attributable to the recipient, additional shipping charges may apply where permitted by law.
Lost Packages
If your tracking information indicates that your parcel may be lost, contact us at contact@alderton.shop.
We will review the situation and, where appropriate, work with the carrier to investigate the shipment.
Damaged Packages
If your order arrives damaged, contact us as soon as possible and provide:
- Your order number
- Photographs of the damaged product
- Photographs of the external packaging
This information helps us investigate the issue and provide the appropriate resolution.
Multiple Shipments
In some cases, items within the same order may be shipped separately.
If this occurs, you may receive more than one tracking number.
Contact
For shipping-related questions, contact:
Alderton
Email: contact@alderton.shop